Spending all that time doing the leg work, researching prospects, building rapport and understanding a prospect’s unique needs all leads to one thing – the close. Closing a sale is the goal, and if you are good at it, you will be very successful. As sales headhunters, we know that unfortunately, the close is perhaps the most difficult aspect of the sales process. Getting people to commit is a challenge, even if it’s to a minimal order.
Closing requires putting in the work. You have to prepare for the many possible situations that lay ahead, including pushback and objections.
Research is key. Sales reps need to find out everything possible about the client, their business, needs, issues, interests, and current solutions. Doing your homework will help you find great solutions and analyze factors that may potentially prevent or delay closing.
Always Be Closing (ABC)
Top sales recruiters and reps are always closing. They spend years refining and perfecting their closing technique. They get prospects to make smaller commitments, or mini-closes as they work toward the big close.
Good sales reps understand that building to a close is a process, and it involves getting a series of commitments (or smaller closes) as you work your way through the sales process. At each step, you are further qualifying a prospect and moving them through the sales funnel. But, once you get to the final close, you have a variety of closing strategies you can employ.
Top 4 Sales Closing Techniques
The close you choose should be based on what you know about the prospect and the type of close you believe they will be most open to. It’s important to choose your words wisely. Using the right persuasive language in your closing technique can have a big impact on the outcome of a deal. Here are 4 highly effective sales closing techniques that are popular with sales reps:
1. The assumptive close:
This technique involves using a phrase or language that assumes the close is a done deal. For example, you could close with, “What day do you want to receive your shipment?”
2. The option close:
Similar to the assumptive close, rather than asking for a prospect’s business directly, you ask them which option they prefer. For example, you could close with, “Do you want your shipment delivered on Wednesday or Friday?”
3. The suggestion close:
If you have good rapport with the prospect and they view you as a trusted expert, a suggestion close is a good approach. You could close with, “Based on what you have told me about your operations, I would suggest you receive orders on Fridays. Does this work for you?”
4. The urgency close:
Creating a sense of urgency places pressure on the prospect to make a decision, especially if you have identified that the client needs to make a decision quickly and is working on a short timeline. Think of the “limited time offer” as an example. However, unlike other closing techniques, this should only be used occasionally and by experienced sales reps who have a strong relationship with a client.
FREE CONSULTATION
The goal of Sellico Consulting is, through sales mentoring to help companies and people move to the next level in their sales success and performance.
If you are wondering if your company can achieve a fuller pipeline, potentially a shorter close timeline, an increase in income and make friends as the outcome, schedule a free consultation.
We always give a one time free consultation which traditionally lasts 45-60 minutes. This consultation is a dual-discovery conversation between you and me. At the conclusion a mutual decision is made regarding next steps.
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